Under MSC Malaysia, four key flagship applications were launched to improve social conditions and provide economic benefits
E-Government
- Aimed to improve transparency and responsiveness to the public.
- Yet to reach full potential due to limited number of transactions available online as well as issues in infrastructure, change management and integration of legacy systems
- To date, RM455 Mn has been spent to develop e-Government applications
- Need cooperation of MEWC, MAMPU and other agencies to ensure that implementation of e-Government applications are successful
MyKad
- Objective is to provide a secure ID platform for private and Government transactions and processes
- Has attracted many private applications to-date but uptake of public applications, e.g. driver‘s license, has been minimal
- Access to infrastructure, e.g. card readers, lack of buy-in from other agencies and poor public perception of security limits public usage of other applications on MyKad
- To-date, RM900 Mn has been invested in MyKad project, including RM600 Mn for purchase of 22 Mn smartcards
- Some social impact through reduction of fraud and paperwork
- Multiple agencies such as NRD, MAMPU, Pos Malaysia and NITC required to ensure that MyKad application achieves full potential
Smart School
- Flagship designed to promote ICT literacy and encourage creativity and self-learning
- Flagship has been enhanced based on learnings from pilot and full roll-out expected by 20101
- Some productivity and social gains from improved administration of schools and reduction of paperwork
- Exam-oriented curriculum, lack of technical support and change management of teachers are key challenges in implementation of smart school project
- Government has invested a total of RM7 Bn to-date on smart school initiatives including PPSMI, Computer lab at school and SchoolNet
- However, engagement and communication between different stakeholders within MOE could be improved to speed up full roll-out of smart school
Telehealth
- Launched to improve the overall standard of healthcare and provide more information to enable the public to better manage their health.
- Teleconsultation, MyHealth portal and Continuous Professional Development programs have been launched while Lifetime Health Record project yet to be launched
- However, poor access to infrastructure and under-developed critical enablers limiting use of Telehealth projects and hampering implementation of Lifetime Health Record
- Total investment to-date is RM37 Mn, including RM30 Mn for initial pilot
- Cooperation between different stakeholders with MOH and MICC essential for successful implementation of Telehealth.