UCSI University ICT Strategy

The University is committed to establishing a first class learning environment incorporating the
highest standards of technology, support and use of cutting edge learning facilities: a learning
environment where students flourish and develop academically and socially, and are sought after by
employers locally and globally.
In this context, the ICT Strategy aligns with the University’s Vision and Mission to offer 24/7 access
through web-enabled portals and other systems on campus to support its learning, teaching,
research and administration. To maintain its resilience and reliability, the Strategy will constantly be
upgraded and updated with new technology and resources through the implementation of tactical
projects over the next two years, to ensure that it meets future user expectations and requirements.
Information management, information systems, information technology and access to information are
fundamentals to the core teaching and learning, research and administrative activities of the
University. As such, it is essential that the University continues to invest in people, systems and
technology to improve access to, and the management of, information. Thus, the ICT Strategy will
state the technical direction for technology-based activities and services at the University.
Consequently, the ICT Review Group which reports on ICT-related issues has formulated the
University ICT Strategy to involve the following:
a) Reviewing the existing information systems and technology adopted
b) Considering the future of the information systems and technology
c) Conducting consultations and discussions with various levels of users (faculties and senior
management)
d) Determining IT projects critical to the University
e) Considering the impact of external pressures and influences, as well as feedback from students
This effort by the ICT Review Group which has been in place for the past 5 years, has resulted in
major changes and improvements to ICT at the University. The first major effort started in 2002 when
the University appointed a Vice President for ICT to focus resources and efforts into this change. The
first ICT plan and policy which was drafted in 2003/2004 when the institution was a University
College, later became the ICT Strategic Plan which has been revised and reviewed several times
since.